Privacy Policy

Privacy Policy

Effective Date: September 1, 2025

1. Introduction

Ojahmi ("we," "us," or "our") is committed to protecting the privacy of our merchants and their customers. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our e-commerce platform and services (collectively, the "Services"). By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information to operate our Services and to help you run your business. This information falls into two categories:

A. Information from Merchants (You)

• Account and Business Information: When you sign up, we collect your name, email address, physical address, phone number, and business details.

• Financial Information: To process payments and subscriptions, we collect billing information, such as your credit card number, and may collect your business bank account information.

• Store Content: We have access to the information you upload to your store, including product listings, customer lists, order data, and store themes.

B. Information from Your Customers

• Order Information: When your customers make a purchase on your store, we collect the information they provide, such as their name, email address, shipping address, and payment information. This data is collected on your behalf to process their order.

• Usage Data: We automatically collect data about how your customers interact with your store, such as their IP address, browser type, and a record of the pages they visited.

3. How We Use Your Information

We use the information we collect to:

• Provide and Maintain the Services: To operate your online store, process transactions, and manage your account.

• Improve Our Services: To analyze platform usage and develop new features and tools.

• Communicate with You: To send you service updates, security s, and support messages.

• Security: To protect against fraudulent transactions and monitor for malicious activity.

• Legal Compliance: To comply with legal obligations and respond to lawful requests.

4. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We share your information with third-party providers who help us deliver the Services, such as payment processors, shipping carriers, and marketing platforms.

• With Your Customers' Information: We provide you with your customers' information so you can fulfill orders, provide support, and manage your business.

• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owner.

• Legal Obligations: We may disclose your information if required by law or to protect our rights and property.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Privacy Rights

As an Ojahmi merchant, you are responsible for how you collect and use your customers' data. We encourage you to create and post a privacy policy on your store that accurately reflects your data practices.

You may have the following rights regarding your own personal information:

• Access: The right to request access to your data.

• Correction: The right to request the correction of inaccurate information.

• Deletion: The right to request the deletion of your account and personal data.

To exercise these rights, please contact us at [Your Contact Email].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of the Services after any such changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ojahmi

info@ojahmi.com